The World of Ghibli Jakarta exhibition apologizes for installation delay

The World of Ghibli Jakarta exhibition team in Jakarta has released a statement regarding the delay of its installation process on the opening day on Thursday via social media channels.

"[…] we regret this incident and we apologize for the inconvenience and loss suffered by ticket owners. Due to technical problems beyond our control, some exhibits are not yet 100 percent finished," said the official statement, adding that they also apologize for the delay in delivering the information that has caused confusion among the ticket owners.

They also said the exhibition would be completed in mid-August, but continue to open on Aug. 11 starting from 10 a.m. to 6 p.m. and Aug. 12 until Sep. 17 starting from 10 a.m. to 10 p.m.

Among the attractions featured at the exhibition are the first 8.5 meters Howl's Moving Castle installation, Totoro and Nekobus, Laputa robot, Laputa's Flapter, Porco Rosso's beach and aircraft, Ponyo's wall and Baby Ohmu from Nausicaa of the Valley of the Wind. Limited merchandises are also available.

Read also: 'The World of Ghibli' exhibition to be held in Jakarta in August

'How's Moving Castle' installation. (twitter.com/ghibliJKT/File)

Those who have attended the exhibition are said to receive a Special Pass ticket that allow them to choose whether they want to visit it on a weekday or weekend.

The Special Pass ticket can be obtained at the exhibition venue at the Pacific Place 3rd floor, while e-ticket owners can contact the exhibition's customer service via WhatsApp number +62813 19292977.

One of the complaints about 'The World of Ghibli Jakarta' exhibition. (twitter.com/icblues/File)

One netizen, amarillyceae, wrote, 'It's useless for me to reschedule because it won't be possible to return to Jakarta anytime soon. [I live] in Sulawesi [and it's] not in the city, from the nearest airport it takes 3 hours using land transportation [and] the airplane from Makassar only flies once a day.' (instagram.com/theworldofghiblijkt//File)

One Instagram user encourages the committee of The World of Ghibli Jakarta to keep up their spirit: 'I understand that creating this large-scale event is not easy at all, especially with those big props and set. Hopefully there will be a solution for those who have not yet seen the full exhibition. Hopefully this can be a lesson for the event organizer and the team in the future!'. (instagram.com/theworldofghiblijkt//File)

On the opening day on Thursday, The World of Ghibli Jakarta exhibition had raised many complaints from netizens, especially those who lived outside Jakarta, due to unfinished installations.

However, at the same day, the president director of Studio Ghibli from Japan who was set to guide the exhibition's very first visitors, Koji Hoshino, told tempo.co that this was the largest exhibition they had ever held outside Japan, therefore they wanted it to be done well. (kes)

Source: The World of Ghibli Jakarta exhibition apologizes for installation delay